Cancellations & Refunds

• SHARABESHWARA FOODS shall have the right to refuse or cancel any orders placed for Products listed at an incorrect price, rebate or containing any other incorrect information or typographical errors. SHARABESHWARA FOODS shall have the right to refuse or cancel any such orders, whether or not the order has been confirmed and user has been charged.
• Customer shall be entitled to cancel an order of any Product, only before the placing the order
• The Customer will be bound by the Cancellation, Return and Refund Policy on (ecommerce website and shall not hold SHARABESHWARA FOODS liable for any loss that she/ he may incur due to cancellation and or return of the order.
• Returns after Dispatch of Products (Only in case of damage to packaging and wrong product shipped. No exchanges allowed)
• We record and retain details of users’ activities on the website.
• From time to time, we collect information about our users and prospective users during trade shows, industry events and other functions. The information we may collect at these locations may include, but is not limited to, user name, address, phone number, fax number and email address ("Event Information").
• In case the Product is found having damage in packaging after delivery of the same and/or the wrong product is shipped, the User can request for return of the Product any time after delivery of the Product but not later than three (3) days from the date of delivery of the Product through e-commerce website. The Customer needs to follow the process defined below for return:

  1. Send an email to support@sharabeshwarafoods.com seeking for return of the Products under the 2 circumstances mentioned above

  2. The Products shall have to be returned at the expense of the Customer to the address mentioned below:
  689/ IE IF, Sharabeshwara Meals Hotel,
  Neelagunda Complex, Near Gandhi Circle,
  Davangere, Karnataka, 577002
  Contact no - +91-8192231321/ +91-8884704025
  

  3. In case of any quality concerns, we will refund the cost paid by the consumer to us for the specific product(s) and also reimburse the cost of courier charges incurred for returning the product to SHARABESHWARA FOODS subject to production of proof.

  4. All approval of returns is subject to verification by the Company and the same are left to the sole discretion of the Company

• Please reach to customer care executive for other feedback or email at support@sharabeshwarafoods.com
• In case, the Customer opts for return of the Product due to damage of packaging or wrong product shipped, Customer will have to ensure that the Product is returned in the condition as received. Packets once opened cannot be exchanged/returned. All free gifts, in original packing as delivered and unused condition, must be returned along with the Product in case of exchange/return of order of the Product with which the free gift(s) is/are given.
• In the event of cancellation/return of order for the reasons mentioned as per our Cancellation & Return policy, SHARABESHWARA FOODS shall reverse the payment.
• In case a consumer wants to cancel an order, he needs to do so by getting in touch with us by writing an email to support@sharabeshwarafoods.co . Partial return is not permissible. In case an email is sent to support@sharabeshwarafoods.com , SHARABESHWARA FOODS will refund a consumer only after the consignment is received at the SHARABESHWARA FOODS (Address as mentioned above) within 10 working days. SHARABESHWARA FOODS reserves its right to claim cost of to and fro Logistics charges from the customer if the total value of the consignment is more than Rs 1000/-.